Our history
Tvains International is founded as a translation company in Argentina by Mario Vainstein and Fanny Tepper in 2000 with the purpose of providing translation services for the pharmaceutical sector.
In line with the growth organizational strategy, the company opens its office in Colombia in 2011, where the exponential and sustained growth begins.
Tvains begins deploying its Quality Management System in compliance with ISO 9001:2008. Later, the Company is granted a certification in said standard by Bureau Veritas. Internationally, Tvains is certified with ONAC, UKAS, and ANAB.
Certification process with the European standard on Requirements for translation services EN 15038:2006, and is granted said certification by TÜV Rheiland.
Tvains becomes a member of the American Translators Association (ATA) and deploys SDL Trados Studio.
The Company opens a new business office in Miami, FL, USA.
The Company opens a new business office in Mexico, which allowed for diversification of the service portfolio and the consolidation of Tvains as a strategic ally of clients across the continent.
After the departure of Tvains founder and CEO, Mario Vainstein, in 2020, the Company starts an administrative restructuring process.
Fanny Tepper, the majority shareholder of the company, takes over the management by implementing strategies that have provided a new air to the organization climate from a modern, socially responsible, transparent, and profitable perspective.
The company embarks on a new line of business, in order to meet the new needs of customers who already trust: Design and Multimedia.
Mission
We are a company dedicated to providing linguistic, design, and multimedia services through the creation of strategic partnerships with our clients, collaborators, and suppliers, allowing us to deliver timely, high-quality solutions. We are a socially responsible, transparent, and sustainable company.


Vision
By 2029, Tvains will be ranked as one of the top five (5) translation and interpretation service companies in Latin America and will be considered a leader in linguistic, design, and multimedia services, reaffirming its extensive track record and specialization in developing projects primarily for the pharmaceutical, healthcare, biotechnology, legal, financial, academic, and publishing industries.
It will maintain its presence in Argentina, Colombia, the United States, and Mexico, and will expand into new markets in countries such as El Salvador, Costa Rica, Peru, Germany, Poland, and Singapore.
The company will establish itself as a business holding in new industries, securing prominent positions within them, with a highly committed and skilled team, as well as a trustworthy and long-lasting relationship with its clients. Tvains will be responsible toward the environment and society, ensuring its sustainability and supporting the growth of the countries in which it operates.
Our team
Why Tvains?
Customer Service
We base our customer service experience on four pillars: optimism, respect, trust and communication.
Tvains Server
We have a SharePoint for the transfer of sensitive material, ensuring the confidentiality of our customers' information, with the highest standards of security and access to information from any country (only for authorized users).
SDL Trados 2021
This powerful software allows us to optimize our available resources for the rapid execution of translation projects, with high standards in the editing, revision and terminology management processes.
Quality Assurance
We make sure to provide solutions with the highest quality, through service agreements to meet the expectations of our customers, continuous internal and external feedback, and constant training of our human team.
Values and principles
Passion
Passion is our inner motivation. It is the internal energy that drives us to wake up every morning to continue learning and evolving to provide our customers with the best services.
Sustainability
Tvains contributes to two UN SDGs: decent work and economic growth, through fair and equitable working conditions in addition to technological innovation.
Transparency
In our relationships with colleagues, customers, suppliers, contractors and other stakeholders we are worthy of trust, honesty and promotion of constructive criticism, which allows continuous improvement.
Quality
We are proud to provide services and deliver high-value products, maintaining rigor in every part of the process, thus ensuring customer satisfaction, profitability and the well-being of our employees.
Responsibility
Accountability and acceptance of personal responsibility are integrated into all levels of business and decision-making. We lead by example and focus on what we are capable of doing, generating effective solutions.
Quality Policy
INTEGRATED MANAGEMENT SYSTEM POLICY
TVAINS INTERNATIONAL S.A.S is a company specializing in the provision of linguistic services, including the translation and interpretation of technical, scientific, legal, and general content for both public and private sector individuals and organizations. Additionally, it offers design and multimedia solutions.
Founded in 2000 with the mission of providing translation services to the pharmaceutical sector, TVAINS began experiencing exponential growth in 2011. Today, TVAINS remains committed to upholding the quality standards of its Integrated Management System through the following commitments:
TVAINS fosters enduring partnerships with its clients by consistently addressing their requests, delivering commercial proposals and quotes promptly, and meeting their expectations.
TVAINS values its human talent, employing a highly skilled and committed team. Team members regularly participate in training and updates related to language, design, and multimedia services. TVAINS ensures the complete physical, mental, and social well-being of its employees and contractors by providing safe and appropriate work environments.
TVAINS maintains service quality by implementing and monitoring control points throughout its processes. Tasks and activities are optimized to ensure proper planning and efficient time management.
TVAINS continually enhances its processes to optimize company management. A key priority is the implementation and ongoing improvement of an Integrated Management System (IMS), with full support from Senior Management.
TVAINS guarantees project delivery in accordance with service agreements established with clients. The company ensures business continuity by maintaining the necessary operational resources and adhering to defined sales budgets.
TVAINS demonstrates leadership and a strong commitment to customer satisfaction by identifying and addressing areas for improvement in its services. This approach fosters long-term relationships with stakeholders and ensures the achievement of planned results.
TVAINS adheres to all applicable legal, regulatory,
and other requirements related to quality, occupational safety and health
(OSH), and environmental standards. The company is committed to following its
defined policies.
As a result, all processes, procedures, protocols,
instructions, and documents associated with the Integrated Management System
are mandatory for all relevant parties.
Senior Management is fully committed to providing
the necessary resources for the implementation and maintenance of the system.